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Terms & Conditions

Welcome to Bio Glow Labs. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or purchasing any products.

General use of website

By using this website, you confirm that you are at least 21 years of age and legally able to enter into binding agreements.

You agree not to use this website for any unlawful purpose or in violation of these terms.

Your account

An account is required to place an order. You are responsible for keeping your login information confidential and for all activity that takes place under your account.

If you believe your account has been accessed without your permission, please contact us right away.

Products and use disclaimer

Statements on this website have not been evaluated by the Food and Drug Administration.

All products sold by Bio Glow Labs are intended for laboratory research and educational purposes only.

Our products are:

  • Not intended for human consumption
  • Not intended to diagnose, treat, cure, or prevent any disease
  • Not intended for use in animals or food production
  • Sold strictly for research and laboratory use only

By purchasing from this website, you acknowledge that you understand and agree to these terms.

Buyer responsibility

By purchasing from Bio Glow Labs, you confirm that you are purchasing products for lawful laboratory research purposes only.

You are responsible for handling, storing, and using products in compliance with all laws and regulations that apply where you are located.

You agree to indemnify and hold harmless Bio Glow Labs, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your purchase, handling, or use of our products, or from your violation of these Terms and Conditions.

Orders and payments

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per order or per customer
  • Correct pricing errors or product descriptions

Payment must be received before orders are processed and shipped.

Shipping

We aim to process and ship orders in a timely manner. However, delivery times are estimates and not guaranteed.

Bio Glow Labs is not responsible for delays caused by carriers, weather, customs, or other factors outside of our control.

Lost, stolen, or undelivered packages

If your tracking shows your order as delivered but you did not receive it, or your tracking has not updated for 7 days, please contact us at [email protected] within 7 days of the delivery date (or expected delivery date) with your order number.

  • With Package Protection: If you added Package Protection at checkout, we will resend your order at no additional cost if it is lost, stolen, or damaged in transit.
  • Without Package Protection: Bio Glow Labs is not responsible for packages that are lost or stolen in transit, or that the carrier has marked as delivered. We will help you open a trace or claim with the carrier.

Please check your shipping address carefully before placing your order. We are not responsible for orders shipped to an address entered incorrectly.

Returns and refunds

Please refer to our Refund Policy page for full details regarding returns and refunds.

Intellectual property

All content on this website, including text, logos, images, and design, is the property of Bio Glow Labs and may not be copied, reproduced, or used without written permission.

Limitation of liability

To the fullest extent permitted by law, Bio Glow Labs shall not be held liable for any damages resulting from the use or misuse of our products or website, including but not limited to:

  • Direct or indirect damages
  • Loss of data
  • Loss of profits
  • Any damages resulting from improper or unauthorized use

In no event will the total liability of Bio Glow Labs for any claim exceed the amount you paid for the order that gave rise to the claim.

You assume full responsibility for the proper use of any product purchased.

Governing law

These Terms and Conditions are governed by the laws of the State of Arkansas, without regard to its conflict of law rules.

Any dispute arising from these Terms and Conditions, your purchase, or your use of this website will be handled in the state or federal courts located in Arkansas, and you agree to the jurisdiction of those courts.

Changes to these terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon being posted to this page.

Contact information

If you have any questions regarding these Terms and Conditions, please contact us at [email protected] or through our Contact page.

Also see: Shipping & Returns · Refund Policy · Privacy Policy · FAQ

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