Privacy Policy

We may collect the following types of information:

Personal information

When you place an order, create an account, or contact us, we may collect:

• Name
• Email address
• Billing and shipping address
• Phone number
• Order and payment details (processed securely by third-party payment providers)

Non-personal information

We may automatically collect limited non-identifying information such as:

• Browser type
• Device information
• Pages visited
• IP address (for security and analytics purposes)

We use your information to:

• Process and fulfill orders
• Communicate regarding orders, shipping, or support requests
• Improve website functionality and customer experience
• Prevent fraud and unauthorized activity
• Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

Payments are processed securely through third-party payment processors.

Bio Glow Labs does not store or have access to your full payment card details.

Our website may use cookies or similar technologies to:

• Enable basic site functionality
• Analyze website traffic
• Improve user experience

You can disable cookies through your browser settings if you choose.

Bio Glow Labs runs an affiliate program. If you visit our website through an affiliate’s link or use an affiliate’s discount code, we use a cookie and order information to record which affiliate referred you so they can be credited for the sale.

Affiliates can see the details of orders they referred, including the order number, date, and total, the coupon code used, and your name and email address. Affiliates do not see your phone number, your shipping or billing address, or your payment details.

If you sign up for updates through our website, we will use your email address to send you news, restocks, and offers from Bio Glow Labs.

You can unsubscribe at any time using the link in any of our emails, or by contacting us at [email protected]. Order and shipping emails will still be sent for any purchase you make.

We may share your information only with trusted third parties necessary to operate our business, such as:

• Payment processors
• Shipping carriers
• Website hosting and analytics providers

These third parties are required to protect your information and use it only for the services they provide.

Our website and products are intended only for adults 21 years of age or older.

We do not knowingly collect personal information from anyone under 21. If we learn that we have collected information from someone under 21, we will delete it. If you believe this has happened, please contact us at [email protected].

We implement reasonable technical and organizational measures to protect your personal information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Opt out of certain communications

To make a request, please contact us at [email protected].

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and will take effect immediately upon posting.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at [email protected].